77bg Privacy Policy – Your Data, Protected

1 Introduction

77bg (https://77bg.bet) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that keeping your personal data safe is not just a legal obligation — it's a commitment we take seriously. This Privacy Policy sets out, with full transparency, how we collect, use, and protect your information.

This Privacy Policy applies to all 77bg services — including the website, mobile app, and customer support channels. If you have any questions after reading it, please contact our Help Center contact us.

By creating an account or using the 77bg platform, you agree to all the terms of this Privacy Policy. We recommend reading it carefully before registering.

2 What Information We Collect

77bg collects only the information that is necessary. Collecting excessive or unnecessary data goes against our policy. The table below clearly outlines what data we collect and why:

We never store your password in plain text. Passwords are always encrypted using industry-standard hashing methods.

3 How your information is used

77bg uses your information only for legitimate, specific purposes. Your data is never shared with third parties for advertising or marketing without your consent. Here's how we use your information:

• Account Management: To support registration, verify login, and maintain account security.
• Transaction processing: To process deposits and withdrawals quickly and securely.
• KYC & Age Verification: To ensure that only adults and eligible users can access the platform.
• Fraud prevention: To detect suspicious activity and protect your account.
• Customer Support: To resolve your issues quickly and effectively.
• Service improvement: To analyze user experience and improve the quality of the platform.
• Legal obligations: To comply with applicable laws and regulatory requirements.
• Responsible Gaming: To monitor gaming patterns and identify potential issues early.

4 Cookies Policy

The 77bg website and app use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help make your visit smoother and more personalized.

• Essential cookies: To keep your login session active and maintain platform security. Without these, the platform cannot function properly.
• Functional Cookies: To remember your language preference, display settings, and other personalized configurations.
• Analytics cookies: To understand which parts of the site are used most — helping us improve our services.

You can disable cookies at any time through your browser settings. However, turning off essential cookies may prevent certain key features of the platform from working properly.

5 Data Sharing & Third Parties

77bg does not share your personal information with third parties. However, exceptions may apply in the following limited and specific circumstances:

• Payment Providers: Only the information necessary to process transactions via Mobile Pay, Nagad, or Rocket is shared. These providers are bound by their own privacy policies.
• Identity Verification Agency: Licensed third-party providers may be used to verify identity documents during the KYC process.
• Legal Authorities: We are legally required to provide information in response to court orders or valid requests from government authorities.
• Anti-Fraud Agencies: Participation in industry-wide data-sharing programs to combat fraud — helping keep all players protected.

Before sharing data in any of the above cases, 77bg ensures that the receiving party maintains appropriate data protection standards. Under no circumstances is your data sold or used for advertising purposes.

6 Data protection measures

77bg uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with 256-bit SSL encryption.
• Secure data centers: Your data is stored in certified data centers that comply with international security standards.
• Password Hashing: Your password is never stored in plain text — only a strong cryptographic hash is kept.
• Access controls: Only authorized personnel can access specific data, and every access is logged.
• Real-Time Monitoring: Our security team monitors systems around the clock, 24/7, to detect any suspicious activity in real time.
• Regular Backups: Your data is regularly backed up to prevent any loss in the event of a technical issue.

7 Your Rights

77bg believes you should have full control over your own data. That's why we provide you with the following rights:

• Right to Access: You can find out at any time exactly what information 77bg holds about you.
• Right to rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances you may request that your data be deleted; however, some data must be retained for a specified period for legal or regulatory reasons.
• Right to Object to Processing: You can object to your data being used for marketing or non-essential purposes.
• Right to data portability: You have the right to request your data in a portable format.
• Right to restrict processing: You may request that the use of your data be restricted under certain circumstances.

To exercise any of these rights, email us at support@77bg.bet or Help Center reach us via live chat. We typically respond within 30 business days.

8 Children's Privacy

77bg is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration and is reconfirmed during the KYC process.

If we discover that data has been collected from a minor, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child has registered on the platform, please contact us right away.

9 Policy changes

77bg may update this Privacy Policy from time to time. Changes may be necessary due to updates in legislation, the introduction of new services, or improvements to our internal processes.

• Registered members will be notified by email in advance of any significant changes.
• The "Last Updated" date at the top of the page always reflects the most recent version.
• Continued use of the platform after any changes will be taken as your acceptance of the updated policy.
• Previous versions may be available on request — please contact our support team.

10 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection team:

• Email: support@77bg.bet
• Live chat: 24 hours a day, 7 days a week
• Help Center: /help-center

We aim to respond to all data protection requests within 30 business days. Complex cases may take a little longer, but you will be notified in advance if that is the case.